I took my Jeep Grand Cherokee to sears for ac check blowing cold driver side hot passenger side problem tried telling me electrical issue took to Roger in less 2hr he fixed it...all that was needed was to replace my actuator gear...no electrical problem. Roger is my new mechanic for life!! My ac so cold now! He recommended few things to clean up engine for better power and gas mileage next week I make appointment for that thanks again Roger!
5 Star repairs and service from the shop! I’ve been bringing my company trucks, personal vehicles, friends and family’s vehicles to Roger and Kathy at The Shop since they opened. They’re great people and are highly skilled in Auto Repair and Customer Service. Family feel, great employees, you just cant go wrong with The Shop! Never mind the other guys, talk to Roger and Kathy and get it done right and on time… The Shop No Ka Oi!
Response: Thank you Keith for the kind review. I will call you soon to set up your appointment for the Corvette. Mahalo!!!
Took my 2005 Subaru WRX in for a safety inspection when I got to the island because I was informed by a friend that they were the shit. When I got there I was greeted instantly because Roger LOVES and works with Subarus so off the bat it was an instant appreciation for what he and his team does. Later thru changed out my annoyingly noisy P/S belt which my neighbors appreciate more than me. So what now? I will be going to them on anything and everything! As well as getting everyone I can to at least give them a shot. Also, my car will NOT be leaving the island with less than 600hp. I got three years so you can expect my business!!!
I recently took my 2000 Ford Ranger 4×4 to a Service Center and they quoted me an unbelievable price for the service, repairs, and replacement parts! I could not believe that it would cost that much to resolve the issues with my truck. Our friends highly recommended The Shop and told us to give them a call instead. I am so glad I did! The Shop saved me close to a thousand dollars for everything! From the get go Kathy was so friendly and professional. Roger worked fast to fix my truck and get it back to me as quickly as possible. I am so happy with the friendly and professional service that I received, I will highly recommend The Shop to anyone who asks! Thank you Kathy and Roger!
Response: Thank you for your kind review. It was our pleasure to help you with your situation. We look forward to being of service to you and your family in the future.
The Shop treats you like family. Just wanted to say thank you again for excellent service on my 2004 Sienna.
Response: Thank you for your kind review. We are very happy to be of service to you and your family. We look forward to being of continued service to you. Mahalo!
I don’t give five star reviews normally but Roger and his team ALWAYS outperform my expectations with their friendly service, highly skilled staff, and an attention to detail that you just don’t find on the Island anymore. After my first time stopping by for a mere safety check I was sold on their approach and now I take all my vehicles to The Shop for projects big and small and have never been disappointed since.
Response: Thank you for your kind review. Please let us know if/when/how we may be of service to you in the future.
This is the best experience I’ve ever had getting my car repaired at a repair shop! They are so professional, honest, kind and efficient. When you finally find a shop that provides superior quality and workmanship, it’s not nearly as traumatic when your car breaks down, because you know that someone you can actually TRUST is going to be working on your vehicle. The Shop provides you with a detailed estimate & invoice and keeps you informed during the repair process! My car was ready as promised and I couldn’t be more pleased…Thank you so much for your superior service! Warmest Aloha, Leslie
Response: We are so glad that we were able to help you and we look forward to future relations. Thank you for your outstanding review.